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ACCESSING NEW MEMBERSWORLD

Advice for logging in

If you have signed into new MembersWorld before but are now having problems logging in, please read the below advice. However, if you have an account on old MembersWorld and have not yet moved over to new MembersWorld, please read our tips on migrating.

Error messages and tips to resolve them

Error message Tips
Sorry, but these details do not match our records. Please register now to access MembersWorld or use the credentials you provided upon registration.
  •  Please enter the username and password that you provided to register for new MembersWorld. Your username is an email address that only you use, and which can only be registered with one MembersWorld account.
  • If you cannot remember your password, please click ‘Problems logging in?’ to reach the Reset your Password screen. Enter your email address / username to continue.
You have entered incorrect details too many times so your account has been temporarily locked for security. Please wait until the lockout period expires and try again.
  • Please review the prescribed guidance and next steps. If you enter incorrect details more than 5 times, you will be locked out for 5-10 minutes.
  • Each subsequent time you enter 5 incorrect details, you will be locked out a further 5-10 minutes, so please make sure to read all instructions and input details carefully.

If during password reset you are having problems with verifying your email address or setting up your username and/or password, please visit our username and password troubleshooting page.

More information for registered users

If you are having issues logging into new MembersWorld, please make sure you are using the email address that you provided as your username. Depending on your status, you would have either provided this during registration for new MembersWorld or during migration from old MembersWorld.

If you know your new MembersWorld username but cannot recall your password, please reset your password.

Didn't find what you were looking for? Please see more options below

 

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Go to new MembersWorld now to log in and manage your account on the new portal. Please use your existing credentials

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